PRIVACY POLICY

Information presented by "Lingaraj Services"


Lingaraj Services (“lingarajtemple.org”) values the trust of its users and is committed to protecting their personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you access or use our website www.lingarajtemple.org (the “Website”).
Policy Last Updated: 16 September 2025

Our Privacy Notice

This Privacy Notice applies to all individuals who interact with Lingaraj Services through www.lingarajtemple.org through any communication channel. This includes interactions through the website, telephone calls, emails, chat support, in-person discussions, or bookings made through authorized partners. In certain cases, additional privacy terms or notices may be provided depending on the specific services used.

Information We Collect

Personal Information

This may include your name, email address, mobile number, residential address, date of birth, and state of residence.

Service-Related Information

Details related to puja bookings, service requests, preferences, or any information required for performing the requested religious services.

Technical Information

Information such as IP address, browser type, device identifiers, and other technical data that help us analyze website usage and maintain system security. How We Use Your Information

Service Fulfillment

To process puja bookings, manage service requests, and respond to inquiries submitted through the website.

Communication

To send booking confirmations, service updates, reminders, or other notifications through SMS, phone calls, or email.

Website Improvement

To monitor website performance, improve functionality, and enhance user experience.

Security and Legal Compliance

To comply with applicable laws and regulations and to protect the website and its users from fraud, misuse, or unauthorized activity.

Data Sharing and Disclosure

Lingaraj Services does not sell, rent, or trade personal information to third parties. However, information may be shared in specific circumstances such as:

With Authorized Pandits

To facilitate puja bookings and provide necessary service details required for performing the rituals.

With Legal Authorities

If disclosure is required under applicable laws, regulations, or government requests.

Sharing Your Information

Your personal information may also be shared internally or with trusted third parties for the purpose of delivering services effectively. This may include:

Internal Teams

Our internal teams may access your information for managing bookings, processing payments, or assisting with customer support.

Pandits and Service Providers

Authorized pandits or service providers may receive necessary booking information such as your name, contact details, puja type, and scheduled booking time.

Third-Party Vendors

We may use trusted third-party service providers such as payment gateway providers, SMS/email service providers, and technical infrastructure vendors to support our services.

Payment Information

When you make a payment for any puja booking through the website, the transaction is processed by a secure third-party payment gateway provider.

Lingaraj Services does not store or process sensitive payment details, such as credit card numbers, debit card details, CVV numbers, or online banking credentials on its servers. All payment transactions are securely handled by certified payment gateway providers in accordance with their security standards and privacy policies. Users are encouraged to review the privacy policies of the respective payment gateway providers before completing a transaction.

Referral Contacts

If you use referral or invitation features on our website, limited information may be shared with the invited contact.

Public Platforms

Information voluntarily shared by users through reviews, testimonials, or comments may become publicly visible.

Regulatory Authorities

Information may be disclosed to government or regulatory authorities if required by law.

Business Transitions

In the event of restructuring, acquisition, or business transfer, user data may be transferred as part of business operations while maintaining appropriate protection measures.

Affiliated Service Providers

Certain service partners such as travel support providers or ritual assistance partners may receive limited information necessary for service coordination.

Data Protection Measures

Lingaraj Services takes appropriate technical and organizational measures to safeguard user data. These may include encryption technologies, restricted access controls, and secure server environments designed to prevent unauthorized access, misuse, or loss of information.

Your Rights and Choices

Users have the following rights regarding their personal information:

Infringement Policy

The website may contain trademarks, logos, and intellectual property belonging to Lingaraj Services or its associated partners. If you believe that any content on this website violates intellectual property rights, you may report the issue by contacting us and providing:

Grievance Redressal Mechanism

We aim to address valid complaints within 15 working days of receiving the request. This may involve reviewing the complaint, removing infringing material, or resolving disputes where applicable.

Changes to this Privacy Policy

Lingaraj Services reserves the right to update or modify this Privacy Policy from time to time. Any revisions will be posted on this page along with the updated revision date.

Contact Us

By using the website www.lingarajtemple.org, you acknowledge and agree to this Privacy Policy. If you have any questions or concerns regarding this Privacy Policy, please contact us at Lingarajservices@gmail.com.

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